Production and service provision
The organization shall plan and carry out production and service provision under controlled conditions, which shall include:
- the availability of information describing the characteristics of the product.
- the availability of work instructions (procedures).
- the use of suitable equipment.
- the availability and use of monitoring and measuring devices.
- the implementation of monitoring and measurement (quality control practice).
- the implementation of release, delivery and post-delivery activities.
The organization shall identify the product throughout any stage of product realization. For traceability purposes the product identification shall be unique and kept in records.