The main tasks
The organization of the work requires of a set of actions, aimed to:
- Identifying the key products that are intended to be provided to the customers, in order to objectively focus in planning the work.
hereinafter... ...the term service will be used instead of product, to correspond to the specifics of the work of most of the Electronics laboratories this module is addressed to. - Ensuring the availability of the resources and information necessary to support the provision of services.
- Determining the optimal sequence of processes required for the provision of such services.
- Monitoring the workflow of the contracted services and the quality of the achieved results.
- Implementing actions aimed to seek continual improvement of the system.