Establishment of an effective identification, reporting and screening process ensures that operating experience is treated according to its significance and major events and latent weaknesses are identified and reported. This publication provides recommendations and good practices from the industry for the successful establishment of an effective process to identify, report and screen operating experience. Its aims is to collect lessons learned and to prevent the recurrence of events. The use of the guidance provided by this publication will be helpful to staff of nuclear installations, and related institutions including contractors and support organizations to strengthen and enhance their own feedback process through the implementation of best practices in identifying, reporting and screening operating experience at nuclear power plants. This publication develops some of the principles set forth in the PROSPER guidelines issued by the IAEA in 2003 to provide advice and assistance to nuclear installations to strengthen and enhance their own operating experience programmes.